Terms & Conditions
Welcome to RKY CAREERS (“Company”, “we”, “our”, “us”)!
These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at rkycareers.com (together or individually “Service”) operated by RKY CAREERS.
If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing email@example.com so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.
WRITING PROCESS AND REVISION
If you wish to purchase any product or Service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or Service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Most of our Services are billed on a booking basis (“Booking(s)”). You will be billed a one-time payment based on the Service (s) you are requesting from us. The billing method will be processed depending on the most preferred mode of payment you select when purchasing or booking a service.
At the end of each Billing Cycle, your booking won’t automatically renew under the exact same conditions unless you make another request for a service.
A valid payment method is required to process the payment for your booking. You shall provide RKY CAREERS with accurate and complete billing information that may include but is not limited to full name, address, state, postal or zip code, telephone number, and valid payment method information. By submitting such payment information, you automatically authorize RKY CAREERS to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, RKY CAREERS reserves the right to terminate your access to the Service with immediate effect.
- TURNAROUND TIMES
Our standard turnaround time for first drafts of CVs and cover letters is 7-10 business days. If you need a faster turnaround, please contact us to confirm availability and delivery timelines for Next-Day Rush Service and Two-Day Express Service.
The turnaround times provided are from the point at which we receive all of the source information we need to prepare your documents, including but not limited to your prior career documents, completed questionnaire and the completion of any consultation where applicable.
We cannot be held liable for any losses incurred as a result of our failure to meet expected turnaround times due to your late response. We reserve the right to extend turnaround times as needed and will provide notice of such changes via email.
All sales are final, non-refundable and non-cancellable after. Our top priority is to consistently deliver excellent documents and a highly-personalized client experience, and we devote a significant time to understanding your experience and preparing your documents.
By choosing to work with us, you agree that writing is a creative process and, by nature of the work that we do, iterative. You are expected to collaborate with your writer as required after placing your order by providing all necessary information, responding to communications and providing constructive and detailed feedback on your draft(s) in a timely manner.
- REVIEW AND FINALISE YOUR DOCUMENT(S) REVISION DEADLINE
You must provide thorough and specific feedback on requested changes within 5 business days after receiving your initial drafts.
If you do not provide feedback on a given document within 5 business days, that portion of your project will be considered finalized and will no longer be eligible for revisions.
At this stage, we will also prepare and issue any outstanding deliverables. Any additional changes requested after a project component has been finalized will be subject to another service fee.
- REVISION ALLOWANCE
You are permitted one round of revision. We recommend a thorough review of the draft and addressing all major content and formatting changes upon receipt of the initial draft. After the second round of revisions, any work required to incorporate substantial amounts of new information you did not provide on your questionnaire, submitted documents, or phone consultation will be subject to our hourly consulting fee.
- DOCUMENT ACCURACY
You are ultimately responsible for thoroughly proofreading all final drafts and ensuring the information presented is accurate. While we strive to ensure that all projects are completely free of errors, we cannot be held liable for any losses incurred due to errors, omissions, false statements or inaccuracies.
By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at firstname.lastname@example.org.
- CONTESTS, SWEEPSTAKES AND PROMOTIONS
- DISCOUNT OFFER
RKY CAREERS may, at its sole discretion, offer a discount for a limited period of time (“Discount”).
You may be required to enter your billing information in order to sign up for Discount Offer.
At any time and without notice, RKY CAREERS reserves the right to (i) modify Terms of Service of Discount Offer, or (ii) cancel such Discount offer.
- FEE CHANGES
RKY CAREERS, in its sole discretion and at any time, may modify booking fees for the services rendered.
By posting Content on or through Service, You represent and warrant that: (i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity.
You agree that this license includes the right for us to make your Content available to other users of Service, who may also use your Content subject to these Terms.
RKY CAREERS has the right but not the obligation to monitor and edit all Content provided by users.
In addition, Content found on or through this Service are the property of RKY CAREERS or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
- PROHIBITED USES
You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:
0.1. In any way that violates any applicable national or international law or regulation.
0.2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
0.3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
0.4. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
0.5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
0.6. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.
Additionally, you agree not to:
- Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
- Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
- Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
- Use any device, software, or routine that interferes with the proper working of Service.
- Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
- Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
- Take any action that may damage or falsify Company rating.
- Otherwise attempt to interfere with the proper working of Service.
We may use third-party Service Providers to monitor and analyze the use of our Service.
- NO USE BY MINORS
Service is intended only for access and use by individuals at least fifteen (15) years old. By accessing or using Service, you warrant and represent that you are at least fifteen (15) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least fifteen (15) years old, you are prohibited from both the access and usage of the Service.
When you create an account with us, you guarantee that you are above the age of 15, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse Service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
- INTELLECTUAL PROPERTY
Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of RKY CAREERS and its licensors. Service is protected by copyright, trademark, and other laws of foreign countries. Our trademarks may not be used in connection with any product or Service without the prior written consent of RKY CAREERS.
- COPYRIGHT POLICY
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to email@example.com, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”
You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.
- DMCA Notice and Procedure for Copyright Infringement Claims
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
0.1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
0.2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
0.3. identification of the URL or other specific location on Service where the material that you claim is infringing is located;
0.4. your address, telephone number, and email address;
0.5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
0.6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
You can contact our Copyright Agent via email at firstname.lastname@example.org.
- Error Reporting and Feedback
You may provide us either directly at email@example.com or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.
- LINKS TO OTHER WEB SITES
Our Service may contain links to third party web sites or services that are not owned or controlled by RKY CAREERS.
RKY CAREERS has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.
We strongly advise you to read the terms of service and privacy policies of any third party web sites or services that you visit.
- JOB GUARANTEE & VISA SPONSORSHIP
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not guarantee that our Service will result in you being called for interviews or offered employment. We are not responsible for any employment-related decisions you make, regardless of the reason for which they are made.
We do not guarantee that our Service will result in you being offered Visa sponsorship or work permits in any country, as there are other factors that may influence your eligibility for this, which are beyond our control.
Although we operate in good faith to achieve the best possible results concerning your documents and subsequent job search, we do not warrant that the results obtained from the use of our Service will be accurate or reliable.
- DISCLAIMER OF WARRANTY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
Although we operate in good faith with the intention to achieve the best possible results concerning your documents and subsequent job search, we do not warrant that the results obtained from the use of our Service will be accurate or reliable.
We do not guarantee that our Service will result in you being called for interviews or offered employment, and we are not responsible for any employment-related decisions you make regardless of the reason for which they are made.
In no case shall our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service or for any other claim related in any way to your use of the Service or any product including, but not limited to, any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted or otherwise made available via the Service, even if advised of their possibility.
- LIMITATION OF LIABILITY
Except as prohibited by law, you will hold us and our officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damage, however it arises (including attorneys’ fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by you of any federal, state, or local laws, statutes, rules, or regulations, even if company has been previously advised of the possibility of such damage. Except as prohibited by law, if there is liability found on the part of the company, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages. Some states do not allow the exclusion or limitation of punitive, incidental or consequential damages, so the prior limitation or exclusion may not apply to you.
We may terminate or suspend your booking and bar access to our Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.
All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
- GOVERNING LAW
These Terms shall be governed and construed in accordance with the laws of London, England, which governing law applies to agreement without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.
- CHANGES TO SERVICE
We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Service, or the entire Service, to users, including registered users.
- AMENDMENTS TO TERMS
We may amend the Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.
- WAIVER AND SEVERABILITY
No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.
If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
- ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
- CONTACT US
Please send your feedback, comments, requests for technical support by email: firstname.lastname@example.org.