Upon registration with RKY Careers, all students, regardless of funding source or fee status, are responsible for their course fees, as all participants must pay their fees in full before the training. “Payment methods that are accepted are;
– Bank Transfers (bank details are available once registration is completed)
– Debit Card (through payment link)
– Credit Card (through payment link)
– Paypal

Payments that are not accepted are;
– Amex
– “Direct Debit “

Staggered Payment Possibilities

Participants who are unable to pay the full fees upfront can opt for a two- installment plan (50% first and the balance after 4 weeks). Please note that installment payment plans may be slightly higher than the usual fee. The total course fee includes a non-refundable registration fee of £100. The first installment is due on or before the training start date, and all payments must be completed by
the 4th week of the program.

Exceptions

In exceptional cases, RKY Careers may agree to concessions, subject to the management’s policy. However, the terms in this policy still apply.

Payment Default

To avoid any disruptions during the learning phase, participants are expected to pay installments (where agreed) on time. It is the participants’ responsibility to pay installments and not the company to chase for this. Payments are considered overdue 1-minute past midnight of the day the payment is due. Failure to adhere to the payment agreement, without proper notice and communication with the RKY Careers team within 24 hours, will result in the removal of a participant from their class, project (where applicable), LMS, Basecamp and other support groups. There will be no access to CV review, interview preparation support, and work references until payment
and late fees are paid in full. If a participant remains in default for over 4 weeks and fails to contact the team, they will be removed entirely from the aforementioned and must pay the full amount to re-enroll.

Participants’ Deferrals

Participants requesting to defer after classes have commenced, must resume classes with the next cohort to avoid additional fees. Fees for returning to the course, after deferment period are as follows:

– Immediate next cohort – No fees
– 3 – 6 months – £100
– 6 months and more – Full fees

For slots secured and registrations made during discount/promo period, subsequent commencement after the discount period, will require a payment top up, in terms with the current fee obtainable during the commencement period, the difference of which will be worked out and determined by the team.

Refund Process

The total course fee includes a non-refundable registration fee of £100. The registration fee of £100 is non-refundable once registered. Partial refunds are only possible 24 hours after making payment. Refund processing takes 7-21 working days from the request date and is refunded to the original payment account. For all refund requests and inquiries, please contact info@rkycareers.com

Alumni Refresher

An alumni refresher is when an alumnus returns, to retake or complete a previously completed training. An alumni refresher is recommended after a period of more than six months, participant completed their course and work experience with RKY Careers.
An alumni refresher could be required as a result, but not limited to the following reasons:

– Due the need to refresh one’s knowledge and take up a new project to extend relevant work
experience.
– Inability to complete the course due to personal reasons.
– The desire to be a part of a new project, so as to build on pre-existing knowledge, thereby boosting confidence levels.
All RKY alumni returning on an ‘Alumni Refresher’ will be entitled to 50% off the going price, regardless of the current price (special offers inclusive). Please see the payment policy for the terms and conditions of payment.

An RKY alumnus returning on an ‘Alumni Refresher’, requesting to take up a different course (for instance, going from SM/PO to PM/BA) from what they originally registered for, will be allowed to change course. However, there will be extra charges of £80, to cover for CV and LinkedIn amendments, that will reflect the new course and role being considered with RKY Careers.