T4
Brixton, London, England
T4 brixton are looking for a assistant Store Manager
The Store Manager will thrive in a fast-paced atmosphere and strive to excel the store performance.
They will need to support the senior leadership team by running a smooth, efficient and actively running business in the following areas:
1. Operations Management:
· Oversee the day-to-day operations of the bubble tea store.
· Ensure that the store is clean, well-organized, and well-maintained.
· Manage inventory and supplies, including tea leaves, boba, flavorings, and other ingredients.
· Schedule and supervise staff to ensure smooth and efficient workflow.
2. Customer Service:
· Ensure excellent customer service and handle customer inquiries or complaints.
· Train and motivate staff to provide friendly and efficient service.
· Monitor customer feedback and take appropriate actions to address concerns or improve service.
3. Menu Management:
· Manage the menu offerings, including bubble tea flavors, toppings, and any food items.
· Ensure that all products are prepared and presented consistently and according to company standards.
4. Quality Control:
· Maintain the quality of bubble tea products, ensuring they are consistently prepared to company standards.
· Monitor the freshness and quality of ingredients.
· Implement quality control and food safety protocols.
5. Financial Management:
· Monitor sales
· Keep track of cash handling and financial transactions.
6. Staff Training and Development:
· Recruit, train, and evaluate employees.
· Develop and maintain a positive work environment.
· Provide ongoing training and coaching to ensure staff members are knowledgeable and perform their duties effectively.
7. Health and Safety Compliance:
· Ensure the store complies with all health and safety regulations and food service guidelines.
· Conduct regular safety inspections and maintain equipment.
8. Inventory Management:
· Monitor and manage inventory levels to minimize waste and spoilage.
· Place orders for supplies and ingredients as needed.
· Keep accurate records of inventory and track usage.
9. Administrative Tasks:
· Handle administrative duties such as payroll, scheduling, and reporting to upper management.
· Manage paperwork and documentation related to the store’s operations.
Being a store manager at a bubble tea store requires a combination of leadership, customer service, operational, and financial management skills. Effective communication, problem-solving, and a passion for delivering a great customer experience are also important for success in this role.
Salary: £25000 -27000 per annum
Job Types: Full-time, Permanent
Pay: £39,000.00-£40,000.00 per year
Additional pay:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
Benefits:
- Company events
- Company pension
- Employee discount
- Enhanced maternity leave
- Sick pay
- Store discount
- UK visa sponsorship available
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Brixton: reliably commute or be willing to relocate with an employer-provided relocation package (required)
Experience:
- Any fast food serving: 3 years (required)
- Hospitality: 3 years (required)
- customer service: 3 years (required)
Work Location: In person
Reference ID: ASSISTANT STORE MANAGER