We are Credit Bureau Relationship Manager. We are on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products – we want to solve problems and change lives through Monzo ❤️
📍London/Cardiff/Remote (UK) | 💰£43,300 to £58,500 + Incentive Awards tied to your performance + Benefits ✨
Our team
Credit Platform’s mission is to systematise credit analysis and decisioning across Monzo’s products, data and geographies.
We source, onboard and manage the credit bureau and external-data suppliers that power underwriting in the UK and, increasingly, across the EU. You’ll join a small, high-performing team supporting an ambitious multi-market growth agenda.
Visa Sponsorship Available: Account Coordinator
🔑 You’ll play a key role by…
Supporting the sourcing, onboarding and day-to-day management of Credit Reference Agencies and external-data suppliers across consumer and commercial data
– Maintaining Monzo’s single source of truth on what bureau (borrowing) data and products we hold, what we’re contracted for, and how each is used
– Tracking and reconciling spend against supplier volumes and budgets, and surfacing cost-optimisation opportunities
– Coordinating supplier onboarding steps with Legal, Data Protection, Security and Procurement
– Helping test and evaluate new CRA and alternative-data products, and writing up findings for the squad to evaluate further
– Owning end-to-end one or more supplier relationships or EU workstreams (e.g. Open Banking scoring, a market’s bureau stack), and deputising for the Credit Bureau Relationship Manager
– Leading discrete procurement/contract-lifecycle activities and shaping supplier strategy in your area
🤩 We’d love to hear from you if…
– You’re highly organised and thrive on keeping many moving parts in order i.e tracking actions, deadlines and follow-ups so nothing slips
– You’re a clear, confident communicator, comfortable coordinating with suppliers and internal teams
– You have a sharp eye for detail across invoices, contracts, trackers and records stay accurate in your hands
– You’re proactive and self-starting: you chase things down and keep work moving without being asked
– You’re genuinely curious about credit-bureau data, suppliers and how they support lending and keen to build that domain knowledge
– Nice to have: exposure to procurement, supplier/vendor management, or financial services
What’s in it for you
💰 £43,300 to £58,500 + Incentive Awards tied to your performance.
✅ We can sponsor your visa.
📍This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London)
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more! Read our full list of benefits .
🌈 The application journey has 3 key steps
We are Credit Bureau Relationship Manager. We are on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products – we want to solve problems and change lives through Monzo ❤️